At BENTRUST Credit Union, we are committed to protecting the privacy and security of our members' personal information. This privacy policy outlines how we collect, use, disclose, and protect the information we collect.

 

1. Information We Collect:

We collect personal information from our members to provide them with financial products and services. The types of information we may collect include:

- Contact information (name, address, email, phone number)

- Identification information (driver's license, passport)

- Financial information (account numbers, transaction history)

- Employment information (income, occupation)

- Other information necessary to fulfill our contractual obligations or as required by law.

 

2. How We Use Information:

We use the information we collect for the following purposes:

- Providing financial products and services to our members

- Verifying identity and preventing fraud

- Communicating with members about their accounts and transactions

- Personalizing member experiences and improving our services

- Complying with legal and regulatory requirements

 

3. Information Sharing:

We may share members' personal information with third parties in the following circumstances:

- With our service providers who assist us in providing financial services (e.g., payment processors, IT vendors)

- With regulatory authorities and law enforcement agencies as required by law

- With other financial institutions or credit reporting agencies for purposes such as credit checks or fraud prevention

- With the member's consent or as otherwise permitted or required by law.

 

4. Data Security:

We employ administrative, technical, and physical safeguards to protect the confidentiality and security of members' personal information. These measures include encryption, access controls, and regular security audits. Despite our efforts, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

 

5. Data Retention:

We retain members' personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. When personal information is no longer needed, we will securely dispose of it in accordance with our data retention policies.

 

6. Your Choices:

Members have certain rights regarding their personal information, including the right to access, correct, or delete their information. To exercise these rights or to opt out of certain uses of their information, members can contact us using the contact information provided below.

 

7. Children's Privacy:

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it as soon as possible.

 

8. Updates to Privacy Policy:

We may update this privacy policy from time to time to reflect changes in our privacy practices or legal requirements. We will notify members of any material changes to this policy by posting the updated policy on our website or by other means of communication.

 

9. Contact Us:

If you have any questions or concerns about our privacy practices or this privacy policy, please contact us at:

 

BENTRUST Credit Union

Address: 447 Broadway, 2rd Floor, New York, United States.

Email: info@bentrust.org

 

Thank you for choosing BENTRUST Credit Union. We value your trust and are committed to protecting your privacy.