At BENTRUST Credit Union, we are committed to providing our customers with exceptional service and maintaining a positive work environment for our employees. This company policy outlines our expectations for conduct, performance, and adherence to company values.
1. Code of Conduct:
Employees of BENTRUST Credit Union are expected to conduct themselves in a professional and ethical manner at all times. This includes:
- Treating customers, colleagues, and stakeholders with respect and courtesy.
- Maintaining confidentiality of member information and company proprietary information.
- Avoiding conflicts of interest and acting in the best interest of the credit union and its customers.
- Complying with all applicable laws, regulations, and company policies.
2. Equal Employment Opportunity:
BENTRUST Credit Union is an equal-opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected characteristic.
3. Workplace Safety:
We are dedicated to providing a safe and healthy work environment for all employees. Employees are expected to:
- Follow all safety procedures and protocols.
- Report any unsafe conditions or hazards to their supervisor.
- Take responsibility for their own safety and the safety of their colleagues.
4. Confidentiality:
Employees may have access to sensitive member information as part of their job duties. It is imperative that employees maintain the confidentiality of this information and only use it for legitimate business purposes.
5. Professional Development:
BENTRUST Credit Union is committed to supporting the professional development of our employees. We encourage employees to seek opportunities for training, skill development, and career advancement.
6. Performance Expectations:
Employees are expected to perform their job duties with diligence, competence, and efficiency. Regular performance evaluations will be conducted to provide feedback and support employee development.
7. Use of Company Resources:
Company resources, including but not limited to computers, software, equipment, and facilities, are to be used for business purposes only. Personal use of company resources should be limited and in accordance with company policies.
8. Compliance:
Employees are expected to comply with all applicable laws, regulations, and company policies. Failure to comply may result in disciplinary action, up to and including termination of employment.
9. Reporting Violations:
Employees who become aware of any violations of company policy or unethical behavior are encouraged to report them to their supervisor, HR department, or through the company’s anonymous reporting system.
10. Amendments:
This company policy may be updated or modified from time to time at the discretion of management. Any changes will be communicated to employees in a timely manner.
By accepting employment with BENTRUST Credit Union, employees agree to abide by this company policy and uphold the values and principles of the credit union.
Thank you for your dedication to BENTRUST Credit Union and our mission of serving our customers with excellence.